Privacy notice
Processing of personal data in Flourishi
When you use our website or any of our products, software or services Flourishi, will process your personal data. Below you will find information regarding which type of personal data that is being collected, the purposes of and reasons why we collect the data and your rights regarding the processing of your personal data.
The controller of the personal data we process is Flourishi Oy’s CEO Debo Hu.
Contact information for Flourishi is:
Address: Lohitie 9, 02170 Espoo, Finland
E-mail: info@flourishi.com
Company ID: 2478218-2
For queries or questions regarding our processing of your personal data, you may contact info@flourishi.com
The purposes of our data collection and what types of data we collect
Flourishi provides Internet-enabled devices (our “Devices”) that are designed to waterthe house plants which are installed with Devices. We also provide a mobile application (our “App”) that is designed to work in tandem with our Devices to provide you the interfaces to view and control the watering plan. In order to enjoy the full functionality of our Service, we require that you set up an account. In addition, our Service might include making recommendations to you for improving your watering plan or to upgrade the device firmware.
We collect and process your personal data for various purposes depending on who you are and how we get in touch with you. We collect the following personal data for the purposes mentioned below:
Data type:
Your name, e-mail address, username, and password when you setup an account.
Purpose:
Administration of your user account. The processing purpose is based on contractual necessity. In other words, we need this information to identify our users and provide them access to a user account with their own credentials to provide the Service.
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Date type:
Device sensor/status data.
Purpose:
As part of the Service, we collect the water level sensor and status data of the Device to improve the Service. We also may receive or collect data about the Device, such as where it is located (e.g., the postal code and/or street address and/or general location if location services are enabled on the mobile device for the App), a unique ID assigned to each of our Devices, and the name and/or type of Device. We may associate that information with your account information. We collect this information under the processing purpose of contractual necessity as it is required for us to provide the Service to you.
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Data type:
App and Dashboard data collection.
Purpose:
As part of the Service, we also collect data about the App and the mobile device where our App is installed. For example, we will collect the type of mobile device (e.g, iPhone) the operating system of your mobile device, the IP address, the general location if location services are enabled on the mobile device for the App, and a unique ID for your mobile device. We may associate that information with your account information. We collect this information under the processing purpose of contractual necessity as it is required for us to provide the Service to you.
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Data type:
Name, telephone number, e-mail address and other personal data collected in connection with support enquiries.
Purpose:
Responding to incoming enquiries through our support channel and web application feedback channel. The processing purpose is based on the legitimate commercial interest of helping you with your enquiry.
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Data type:
Your name, e-mail address, username, and information about your mobile device.
Purpose:
Sending out marketing materials, such as newsletters, email marketing messages, in-App marketing messaging and information regarding our activities. The processing purpose is based on either your consent (where required by law) or the legitimate commercial interest of helping you better understand how our Devices and related Services can help keep your houseplants healthy.
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Data type:
We use cookies when you visit our website to obtain information regarding the use of our web pages.
Purpose:
You can read more about cookies and which cookies we use here. The processing of cookies is based on the commercial interest of adjusting our web pages for the benefit of users. We ensure your data protection by only using this information for statistical purposes. In these statistics it is not possible to identify you as an individual.
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Disclosure of personal data to others
Flourishi has reseller relationships, and if you purchase a Device from a reseller or other company, they may obtain access to the sensor data collected by the Devices. We will notify you via email when you setup your account that a reseller from whom you’ve purchased a Device may be able to view the information collected by your Device(s). We contractually require that any resellers that have access to your personal data only use that personal information to address any productissues detected by the Device(s), including offering products and services to you to help you remedy any identified issues and improve your houseplants health. But please note that any data they receive regarding your Device and/or use of the Service is subject to the reseller’s privacy policy, not ours, and we strongly recommend that you carefully review their privacy policy.
Except as described above, we do not disclose your personal data to others unless there is a legal obligation for such disclosure. Examples as to the basis for disclosure could typically be a contract with you or legal basis in the law instructing us to provide the information. Flourishi uses data processors to collect, store or in other ways process data on our behalf. In such cases we have concluded data processing agreements to ensure the information security in all segments of the data processing. We currently use the following data processors:
Amazon (Amazon Web Services). Data about you is processed by Amazon to provide customer support, handling your user account and handling the name, location and sensor data of your device. The processing is required for us to provide the Service to you and also based on our legitimate commercial interest in processing these data for this purpose.
Microsoft(Microsoft 365 Emai). Used as Flourishi’ email provider.
Data about you will be processed here when you contact Flourishi for general communication and support.
Your personal data might be transferred to countries outside the European Economic Area (third countries) in order to provide you services and where we use subcontractors. We always make sure that appropriate and suitable safeguards compliant with applicable laws are in place to protect your personal data.
Transfer to third countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.
Storage, Retention period
We only store your personal data for as long as necessary for the purpose the data was collected for.
This means that personal data collection based on your consent will be deleted if you withdraw your consent unless we are required to retain all or part of the data under applicable law. Data processed for the purpose of our newsletter will for instance be deleted after withdrawal of your consent.
Personal data we process in the performance of a contract with you will be deleted when the contract is implemented and all obligations pursuant to the contract have been implemented. Personal data related to your user account, including location data, is retained until you delete your account, after such time the data is aggregated and may be stored for up to five years. Personal data related to shipment of packages is deleted after 2 years of last shipping date and then aggregated and stored for up to five years.
Your rights when we process your personal data
You have the right – partly under certain conditions:
to request information (i.e., the “right to know”) about the processing of your data free of charge, as well as the receipt of a copy of your personal data. You can request information on the purposes of the processing, the categories of personal data being processed, our business purpose(s) for using that data, the recipients of the data (if they are passed on and whether that could be considered a sale of data), the duration of the storage or the criteria for determining the duration;
to correctyour data. Should your personal data be incomplete, you have the right to complete the data, taking into account the processing purposes;
to deleteor block your data. Reasons for the existence of a cancellation/blocking right can be, among others, the revocation of the consent on which the processing is based, the data subject objects to the processing, the personal data were processed unlawfully;
to restrictthe processing;
to object theprocessing of your data;
to revoke your consentto the processing of your data in the future, and;
to complainto the competent supervisory authority about inadmissible data processing.
To assert your rights, we ask that you do so by logging into your account. If you do not have an account with us, or the account process is not functioning for some reason, please contact us through info@flourishi.com. We will answer your request as soon as possible, and in all cases, no later than 30 days.
You can always withdraw your consent to our processing of your personal data. The easiest manner to withdraw your consent is to contact us through info@flourishi.com.
Security
The security of your information is important to us. We have implemented reasonable security measures to protect the information, both during transmission and once it is received. This includes but is not limited to the use of firewalls and encryption. No method of transmission over the Internet or method of electronic storage is 100% secure; therefore, while the company strives to use commercially acceptable means to protect your information, it cannot guarantee absolute security.
Children's Privacy
Our Devices and Services are designed for those 18 years of age and older. We not knowingly collect information from anyone under the age of 18. If the company is made aware that it has received personal data from someone under 18, it will use reasonable efforts to remove that information from its records.
Complaints
If your opinion is that our processing of your personal data is not in compliance with the described manner here or in other ways not in compliance with the general data protection regulation, (GDPR), you can file a complaint with the FinnishData Protection Authority (Tietosuoja).
You can find information about how to contact the Finnish Data Protection Authority on the web pages of the Authority: www.tietosuoja.fi.
We use FinnishData Protection/Supervisory Authority as the leading supervisory authority for cross-border processing under GDPR Article 56. You can therefore direct any cross-border complaint to the FinnishData Protection Authority: www.tietosuoja.fi.
Changes
If there should be a change in our services or a change in the regulation regarding the processing of personal data, this can cause changes in the information given in this notice. In all cases updated information will always be easily accessible on our web pages.
Welcome! Flourishi is now on Indiegogo and the shipment will start soon in October 2023!